Wicked movie tickets

I tried to get the Wicked movie tickets and they were gone as soon as they were available. I am a Diamond member and I don't get many good offers so I am super disappointed. Did you even have tickets or was this a scam? Thanks for nothing!

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U

user_732odr

10 Messages

1 month ago

The Offer was Released 15 minutes LATE, after 12 pm EST. Check again ASAP!

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user_xamu3d

Visitor

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3 Messages

Thank you! It didn't make sense that they were already gone.

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1 month ago

DS1027

New Poster

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2 Messages

@user_732odr

Wow. Just saw this. I had it on my calendar for 9 PST. The link disappeared at 9. It reappeared at 9:02 saying it was sold out. That was really disappointing.

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1 month ago

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Accepted Solution

XfinityRaul

Official Employee

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2.4K Messages

1 month ago

@user_xamu3d Were you able to check again to see if you had a chance to redeem this reward?

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user_xamu3d

Visitor

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3 Messages

Yes, I did get the tickets. Thank you!

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1 month ago

0

XfinityRaul

Official Employee

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2.4K Messages

@user_xamu3d I completely understand where your frustration was coming from. I'm glad you were able to redeem these tickets. Since I have you here, is there anything else I can help you with? How's your internet service working out for you?

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1 month ago

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user_f9ihvq

Visitor

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2 Messages

1 month ago

I tried to purchase the tickets but there was no place to enter the discount code and when I went back to look at the instructions that came with offer the whole thing was gone. Also the tickets say no passes or coupons can be used for these tickets. Is that why I can't enter the code? What do I do?

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XfinityRaul

Official Employee

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2.4K Messages

@user_f9ihvq Have you tried clearing out your cache and cookies? How about using a different browser?

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1 month ago

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user_f9ihvq

Visitor

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2 Messages

OK there is a weird bug with the Fandango payment page. I had added the FanClub trial to my purchase. Apparently, have that on your payment page hides the Promo Code option. When I deselected it (which you can do on the final payment page) the Promo Code option showed up. Once I added the promo code, the discount was added to the total. Then I reselected the FanClub trial and it was added back on and the ticket discount remained. So, that's what you have to do if you are opting into the FanClub trial. (The FanClub membership waives the online convenience fees.)

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1 month ago

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XfinityRaul

Official Employee

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2.4K Messages

@user_f9ihvq Thanks for sharing the steps you took to resolve this issue. I'll pass this on with my team to make sure everyone is aware of this work around. Please let me know if there's anything else I can help you with.

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1 month ago

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U

user_fprdah

5 Messages

1 month ago

I am Diamond as well and also don’t see the offer under my rewards. What do I do?

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XfinityMarshante

Official Employee

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746 Messages

Hello @user_fprdah, thank you for your comment. Sorry to hear that you are having issues with your Xfinity rewards. Have you tried logging out of the account and then logging back in? Have you tried a different browser?

Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. If needed, we may invite you to send us a Direct Message.

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1 month ago

U

user_732odr

10 Messages

@user_fprdah Sorry, but you are most likely too late! The offer dropped 4 days ago! You needed to be on the website THAT day in order to get the code! It was super "popular". Lol.

(edited)

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1 month ago

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BruceW

Gold Problem Solver

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26.9K Messages

1 month ago

The 'Get 2 Fandango Movie Tickets see “Wicked: For Good” on us' offer is long gone. The offer is still visible on my (Diamond) Rewards page, but is labeled "No Longer Available" and is not clickable.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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user_d1u1ra

Visitor

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1 Message

same - this is infuriating. it said the promo was running through nov 14.

Select Xfinity Rewards Members: Fandango Movie Tickets for Wicked: For Good (2025) ... Offer begins 11/06/2025 and ends 11/14/2025.

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1 month ago

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XfinityRay

Official Employee

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3.5K Messages

Hi there, @user_d1u1ra! Thanks for reaching out about the Wicked Reward. @BruceW and @user_732odr are correct that there are a limited supply of the tickets and they go fast. The promotion runs through 11/14 as long as there are tickets available. I apologize as you will not be able to take advantage of this one since it is sold out. This is one of our most popular Rewards so I do hope to see us continue these in the future with other movies.

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so.

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1 month ago

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Customer Service

user_xamu3d

Wicked movie tickets

user_732odr

user_xamu3d

DS1027

XfinityRaul

user_xamu3d

XfinityRaul

user_f9ihvq

XfinityRaul

user_f9ihvq

XfinityRaul

user_fprdah

XfinityMarshante

user_732odr

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

user_d1u1ra

XfinityRay

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