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user_ckgstl
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1 Message

09/16/2026 2:03 AM

WI-FI Box

My wifi box is really slow and often shut off and on. I would really like new devices since I upgraded my wifi. 

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Updated 

6 days ago

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EG

Expert

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121.4K Messages

6 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJorge

Official Employee

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3.3K Messages

6 days ago

 

user_ckgstl Hi there! Thank you so much for using our Forums to contact us about your Wifi connection. We are here happy to work with you to make sure you are having the best in home Wifi experience. Do you notice if your modem resets around the same time every day? Can you also tell us some troubleshooting steps you might have gone over? 

 

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