WiFi continuously dropping

No way to report problem, no human contact with Xfinity. Have to get on their no help chat exactly when service is dropped only Wi-Fi dropped so phone playing tricks with dropped service. Once I got a service actually scheduled with live person and he shared there's a problem in my area ( month ago). Love to report problem still happening but you can't you just can't communicate with Xfinity. I'll go to their store tomorrow and talk to human. Have to go in person because you also aren't allowed to call stores. Not sure if they can reach human to report still problem in area.......