Visitor

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1 Message

10/16/2026 6:34 PM

Wifi line

I need my wifi wall outlet move up stair

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Official Employee

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3.6K Messages

12 hours ago

user_s0tc9g Thank you so much for reaching out for help with getting your coax outlet moved. Our techs are awesome, but due to liability issues, we are not able to complete any line work within your home's walls. If the room in question does have access to the outside where your current connections enter the home, they may be able to tap into that directly from the outside of your home. If it can be done, a one-time fee would apply as well for $100.00. 

If you would like the line fished through your walls, we would recommend reaching out to HelloTech. HelloTech is a nationwide service with local technicians in most major cities across the United States. Xfinity currently partners with HelloTech to help with services that Xfinity doesn't offer, like:

Installing smart home devices (including Xfinity Smart Home and Shield Select from Xfinity Home devices).
Mounting TVs on walls.
Setting up computers.
Installing wiring, custom outlets, and wall fishing.
Audio and video setup.

Xfinity customers can get up to a 25% discount on HelloTech services.* To schedule, visit or call:

hellotech.com/xfinity
1-800-753-6139

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