Visitor
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1 Message
WIRES ARE DOWN IN MY YARD I NEED TO REPORT IT
I need to report wires and lines down in my back yard . Georgia power stated those are comcast lines and not georgia power lines they are hanging from the pole to the grown in my back yard. who do i call or request to come out. my number is [Edited: "Personal Information"]
XfinitySara
Official Employee
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2K Messages
2 days ago
Hello, @user_520w09! Thanks for coming to the Xfinity Community Forum with this line concern. That is definitely something we'd like to address as quickly as possible, and our team is great to work with :) First, have you tried reporting this through our Xfinity Assistant? If not, that's a great place to start. Customers and non-subscribers alike can use this tool to report line concerns. But let us know if you run into any trouble, and our team remains here to help get a ticket created if/when necessary.
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