Visitor

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4 Messages

Wednesday, August 20th, 2025

Worst company ever

I sat on the phone for 7 hours to port my phone number over and they could not figure it out. I still cannot use my phone eight hours later. They treated me horribly, I spoke to over eight different people and they were not helpful nor able to solve my problem. 

Stay away!!! This is the worst company I have ever done business with ever. 

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

21 days ago

Good evening @user_4kkhr9, and thank you for reaching out on our Forums with your porting issues, we appreciate it. Our team will be happy to help. May I ask if you were porting a landline number or mobile number? Was it from another carrier to XFINITY or vice-versa? 

 

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