@XfinityAngie no one even helps they just say sorry. I can't even get a security pin via text from your mobile service. Explain how a mobile service company can't send a simple text
I can understand the frustration when what seems like a simple task is not completed. Unfortunately, our team here is limited with our access to Xfinity Mobile (XM) accounts, but we can help by creating a ticket for our XM Escalations team to contact you if you'd like.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAngie
Official Employee
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