Visitor
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1 Message
Worst experience ever
This has been the worst experience with a cable and phone company ever I had service I asked them to move was adding phones and lines and they cancel my order now I will have no phones they tell me to wait so I'm canceling all things with Xfinity and boycott you should not use this service they treat you horribly you have to wait on the phones for hours it [Edited: Language].
XfinityRoberto
Official Employee
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2K Messages
13 days ago
Hi there and welcome to Comcast! Thank you so much for reaching out to us regarding your recent mobile experience. You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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