U

Tuesday, April 1st, 2025 1:57 AM

Worst service EVER

I have never experienced such poor service in my life. Everyone says they will “help” you and nothing is EVER what they say it’s going to be. I’ve been told so many wrong things, it’s unbelievable! I can’t WAIT to get away from this service as soon as another one is available to me. I would absolutely never refer anyone to Xfinity 

Official Employee

 • 

2.1K Messages

21 days ago

 

user_mrq38w

Hello, thank you for reaching out. I'm sorry to hear about your frustration. We do aim to provide the best service possible, but I see you haven't gotten the help you needed. I know how it can feel to be unheard, and I'll do my best to help. Here on Forums, you have a full service team that can address many areas of your account. Can you tell me more about your concerns, and how we can help? 

 

forum icon

New to the Community?

Start Here