Visitor

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1 Message

Thursday, August 28th, 2025

Worst service ever

Not only do they simply make up whatever number they want you to pay a month but they're the most incompetent unreachable company I've ever had to work with [Edited: Inflammatory]

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Official Employee

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2.4K Messages

2 days ago

 

user_4s13ti We are sorry to hear that you're not having a good experience with us. We'll be happy to take a look at your account and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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