3 Messages

Monday, August 18th, 2025

Worst.....worse...Infinity

We will be glad when the contract is up. Terrible customer service for one and too many hoops to jump when trying to resolve an issue.

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Selected Oldest First

Official Employee

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2.3K Messages

23 days ago

Hi there, @user_v23el8 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experiencing trying to get your issue resolved. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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