1 Message
Wrong camera
I was once again sent the wrong camera. I was supposed to get a doorbell that you plug-in not one that has to be hardwired
1 Message
I was once again sent the wrong camera. I was supposed to get a doorbell that you plug-in not one that has to be hardwired
XfinityArmand
Official Employee
•
1.9K Messages
21 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_s565me. We are so glad to hear from you and want to help in any way that we can to get things ironed out for you. So that we can get started, please feel free to shoot us a private message with your details. That way we can get to work on this right away.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0