Hi there user_bc3cx5, thanks for reaching out through the community forums! It's definitely no good to have the wrong number on the account, but it may be a pretty easy fix through the Xfinity website! You can find steps to correct your phone number, along with all other contact info, on our support page covering how to Update your Xfinity account contact information and preferences online. Please let us know if those steps help, or if you need further assistance!
XfinitySean
Official Employee
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1.1K Messages
1 month ago
Hi there user_bc3cx5, thanks for reaching out through the community forums! It's definitely no good to have the wrong number on the account, but it may be a pretty easy fix through the Xfinity website! You can find steps to correct your phone number, along with all other contact info, on our support page covering how to Update your Xfinity account contact information and preferences online.
Please let us know if those steps help, or if you need further assistance!
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XfinityMichaelC
Administrator
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5.4K Messages
4 days ago
Closing old thread
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