phoenixbt's profile

Regular Visitor

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4 Messages

Saturday, November 16th, 2024 4:18 PM

X10 10gb service availability

Hello - how can I find out if my house is close enough to a fiber drop and eligible to sign up for the x10  service? 

Expert

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107.1K Messages

5 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.7K Messages

5 days ago

Hello, and thank you for joining the Xfinity Forums Community! phoenixbt. We can help see if Gigabit x10 is available to you. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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