Visitor

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3 Messages

Thursday, October 9th, 2025

XB10 in Seattle Yet?

Is the new XB10 available in Seattle WA yet? 

When can I pick it up at my local xfinity store?

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Visitor

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3 Messages

16 days ago

Is the new Xb10 box available in my area yet? Can I pick it up at my local store?

Note: This comment was created from a merged conversation originally titled Xb10

Official Employee

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1K Messages

@user_iurzsi We can certainly check into the availability for your account. If it is available then we are currently only shipping them and most stores will not have the inventory. But we can see what is going on in your area. 

Please send us a direct message with your full name and the service address to get started. 

 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

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