U

Visitor

 • 

1 Message

Tuesday, July 8th, 2025 4:56 AM

XB10

I would like to know if I qualify to get the modem and upgrade it to the xp 10 and also if my area is able to use xb 10. 

Jon [Edited: "Personal Information"]

Official Employee

 • 

2.2K Messages

9 hours ago

@user_j91vop 

 

Thanks for reaching out to us, our awesome xfinity XB10 modem is currently only available to our customers that have our X-class  services

https://www.xfinity.com/network 

that provide the symmetrical speeds. This link https://www.xfinity.com/broadband-labels if you put in your address shows the speed plans we have in your area. Are you currently in the location that receives the symmetric speeds for our awesome X class services?

(edited)

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