Xfinity ai assitant

Question

Assitant keeps saying error trying to connect and when I call they can&rsquo;t find my account based on my zip code and can&rsquo;t find my account based on my phone number and can&rsquo;t find my account based on my account number so what [Edited: 'Language'] do i do?

XfinityBrianH · Answer

Revo1ne Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Customer Service

Revo1ne

Xfinity ai assitant

XfinityBrianH

New to the Community?