Visitor

 • 

1 Message

Thursday, August 13th, 2026 6:06 PM

Xfinity bundle subscription

I am having difficulty activating my xfinity bundle subscription. Link in email directs me onto the hub subscription page. Netflix  premium and Apple tv are unavailable it says. 

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

5 days ago

@user_0h1i39 Thanks for making us aware the subscription bundle is not available. I would be more than happy to review your account to see what's going on. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

forum icon

New to the Community?

Start Here