Visitor
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1 Message
Xfinity Grubhub rewards giftcRd
I recently got a Grubhub gift card off Xfinity rewards but for some reason it says it’s been used? I’m not sure why but kinda disappointed
Visitor
•
1 Message
I recently got a Grubhub gift card off Xfinity rewards but for some reason it says it’s been used? I’m not sure why but kinda disappointed
XfinityJustinM
Official Employee
•
964 Messages
9 days ago
Hello @user_7i3zki,
Thanks for taking the time to fill us in on your issue. We would be more than happy to have our Xfinity membership team look further into this for you, they're always on board to make sure things are set right in place. We'll need some additional details to locate your account. Please send our team a direct message with your full name and service address.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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