Visitor
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1 Message
Xfinity Internet essentials
So great Comcast has a program for low income households now, so they recognize that their prices are high. However, here's the rub, it's for new customers only. What?? I'm sorry but I been a customer for like 25 years and am low income so have been getting [Edited: "Language"] for years and now that they have a program, it's for new customers only. That's just wrong. 25 years!
Again
Expert
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32.1K Messages
2 months ago
@aimz
It isn't just for new low-income customers. It's also for customers who haven't had Xfinity Internet within the last 90 days. However, you must meet all three requirements listed on their page.
An Official Employee might be able to help you find a plan that is more affordable for you.
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XfinityEricB
Official Employee
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2.4K Messages
2 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_5feb74
Visitor
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1 Message
1 day ago
You know what's even worse? Us who used to enjoy $9.95 per month are now being struck out and forced to pay $14.95. So instead of keeping it where it was meant to be for low income they've actually up the price really high. People don't think it's really high because it's what $14 but it's not just that for low income housing people who really actually need to be there. This is just another way that they gouge you. I'm going to probably look for a different way to get internet or just be done with internet. What's the point? 5G just hurts you because of the emfs being way too high (like 450's to waaay higher, 600 emfs being possible when were not built to be around brain frying levels like this. 😢, its so crazy how evil + stupid these people are and have been. ) and they just keep pouring that through our building so if I don't have internet I guess it won't have to deal with that garbage.
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