Visitor
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1 Message
Xfinity is terrible!!!!
I am not able to activate peacock. Fix it!!!! I spent 2 hours with you people and nothing has been resolved!!!!
Visitor
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1 Message
I am not able to activate peacock. Fix it!!!! I spent 2 hours with you people and nothing has been resolved!!!!
EG
Expert
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114.1K Messages
15 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.6K Messages
15 days ago
Hey there, @user_9ik2f5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the frustrations with activating your new Peacock Premium service. At this time our engineer teams are aware of a known issue that is not allowing some customers the ability to redeem the subscription, and there is currently no ETA to have it resolved. We do recommend continuing to attempt to redeem the service following the steps. The reward will only begin for the 24-month period once the service is fully redeemed, so you will not lose out on the time while our engineer teams work to resolve the issue.
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