@user_3qdzqs Thanks for reaching out for support with your mobile plan. Our team can help. Can you please direct message me your first and last name along with your full service address and detail on the changes you're wanting to make. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityKei
Official Employee
•
2.6K Messages
6 days ago
@user_3qdzqs Thanks for reaching out for support with your mobile plan. Our team can help. Can you please direct message me your first and last name along with your full service address and detail on the changes you're wanting to make.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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