Xfinity NOW StreamSaver cannot activate Peacock Premium

user_zje7ot we may need to take a closer look at your account in a direct message. Do you have other Peacock accounts to unlink or other Peacock accounts that use the same email address? 

user_zje7ot  after taking a closer look you will need to work with our chat team because they are the team that's fully equipped to support NOW products. Typically, there's a link under Peacock to unlink multiple Peacock accounts. But it doesn't seem like you'll be able to see that option due to this issue. Sometimes logging into the previous Peacock account and making sure you're using 2 different email addresses helps. You also may need to wait for the previous Peacock account to expire if you can still sign in and use the previous Peacock account.

 

To work with our chat team, use the Xfinity Assistant. https://www.xfinity.com/xfinityassistant