Xfinity Now

Hello, I had xfinity now at my previous address and was told to transfer the service, paid out of pocket and was on the phone with an agent for 2 hours on 8/10/26 and now today I’ve gotten the run around since 8am as my services are not activated and I’m in need of a technician. You all had a modem sent out to my house within a hour and it’s still not activated and now I need a technician because I have no coax outlet, I am beyond pissed and have not been able to speak to a live person! CAN I PLEASE HAVE SOME ASSISTANCE!!!

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XfinityEmilyB

Official Employee

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3.1K Messages

7 days ago

user_5e2jz0 Welcome to our community forum! While my team can help with any questions and concerns you have with your Residential Xfinity Internet service, Prepaid NOW internet service is discounted since it is meant to be self-service. NOW accounts are only viewable when you contact our specialized NOW support group. You can find Frequently Asked Questions and a link to chat with support here: https://www.xfinity.com/support/articles/now-internet-faqs.

If you're interested in signing up for Xfinity Internet, I'm happy to help you set everything up :).

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user_5e2jz0

Xfinity Now

XfinityEmilyB

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