6 Messages
Xfinity online “agents”
These “agents” can’t ever figure out my issue, neither can the technicians or senior technicians. 2 and a half years later and still no fix, how could yall let this happen? Who’s in charger to let this happen?
6 Messages
These “agents” can’t ever figure out my issue, neither can the technicians or senior technicians. 2 and a half years later and still no fix, how could yall let this happen? Who’s in charger to let this happen?
EG
Expert
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107.1K Messages
1 month ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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2.8K Messages
1 month ago
@user_90s9o4 Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
I definitely understand how frustrating it is to have service issues, I'm glad you've reached out here since our team specializes in helping customers start to finish with any concerns they have. Can you tell me a little more about what you are experiencing with your services? The more details you can provide, the better we can assist you.
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