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user_4bo99a
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Saturday, August 30th, 2025

Xfinity plan changed without authorization

My Grandfathered Xfinity plan was changed without authorization I only found out because Netflix that should be included in my plan was sending notice of payment request and was suspended 

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3 hours ago

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XfinityVictor

Official Employee

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1.6K Messages

3 hours ago

 

user_4bo99a Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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