Visitor

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1 Message

09/04/2026 9:42 PM

Xfinity promotional Master debit card expired

Hello,

I received a $100 Xfinity promotional Master debit card last year and without realizing it is only valid for half year and so when I try to use it today, it is expired and has never been used. Could you please assist to send a replacement?

Thanks!

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Accepted Solution

Official Employee

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1.7K Messages

2 hours ago

@user_h6qc37 We can help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
 

Here's the detailed steps to direct message us:
 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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