Visitor
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2 Messages
Xfinity request for customer mobile number for account communication doesn’t work with Canadian mobile phone number
I am a Canadian resident that spends winters in the Pompano beach area. I have Xfinity internet service - recently switched to NOW. I receive requests from Xfinity to confirm my mobile number. But that does not work with Canadian numbers. How can we resolve?
XfinityKei
Official Employee
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1.6K Messages
10 days ago
@user_tpchi6 Thanks for coming to our community for help with your contact details. Our apologies for any inconvenience as you would need to use a United States based number for your contact details. This will resolve everything.
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XfinityLinda
Official Employee
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1.9K Messages
10 days ago
@user_tpchi6 You'll need to reach out to our teammates in Xfinity NOW Support for assistance with your account and getting your email set up for verification purposes.
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