Xfinity Rewards Tier Discrepancy – Request for Manual Tenure Restoration Ticket

@user_p9bqm7, thanks for taking the time to post on Xfinity Community Forums page and for your many years of service with Xfinity, I appreciate your business. I'd like to do everything I can to ensure we resolve this issue to ensure you have the proper Membership tier. This will require we collect some private information, so I'll ask that you please send a direct message including your full name and service address, and we can get started anytime.

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