Visitor

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4 Messages

Wednesday, August 27th, 2025

Xfinity student plan

I am a student and recently signed up for Xfinity internet service. I just noticed that Xfinity offers a special student discount plan. Since I am currently a student and have just started my service, I would like to know if it is possible to transfer my current plan to the student plan or have the student discount applied to my account.

Thank you for your assistance.

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Expert

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112.9K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.7K Messages

2 days ago

user_pe7pw6 thank you for using the Xfinity Community Forum to reach out today. I understand that you have signed up for Xfinity service recently, and we appreciate you considering us as your service provider. 

 

Have you already checked to see the student internet deals in your area?

Visitor

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4 Messages

Yes, I have already checked the student internet deals in my area. One of my classmates who lives in the same community just signed up for the student plan a few days ago. He is getting the same internet speed as I do, but his monthly rate is about $10 lower than mine.

Official Employee

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1.7K Messages

user_pe7pw6 Okay, and are you coming across any errors when attempting to create an order for service with the student plan on your end from that site?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

I have checked the student internet deals online, but I am not able to transfer my existing account to the student plan by myself through the website. There is no option showing up for me to switch. Could you please help me apply the student plan to my account directly or guide me through the exact steps to get this done? I really appreciate your assistance.

Official Employee

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2.2K Messages

@user_pe7pw6 You can chat with one of our support team members that handle student plans by visiting this link https://www.xfinity.com/student.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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