1 Message
Xfinity Support
I just moved houses and now my Xfinity Gigabit subscription to Peacock is not working. I'm signed up under my email address of [Edited: "Personal Information"]
I've seen others in the board say that Xfinity needs to give me a 24 month promo code to resolve this. Please advise.
XfinityRaul
Official Employee
•
1.6K Messages
20 hours ago
Good morning, @user_81jyba. I appreciate you making us aware that the Peacock streaming service is no longer working after you moved. I would be more than happy to review your account to see what we can do to fix this.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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