Hello user_q9c7o3, thanks for reaching out on our Xfinity Forum. We appreciate you being a customer with us and my team is here to support you. You can easily add your new bank account information through the Xfinity App on your mobile device, or through the Xfinity website (https://login.xfinity.com/login). Please also follow this link Set up or turn off automatic payments in your account - Xfinity Support for step-by-step instructions on how to do so.
Please let us know if you have any other questions or concerns, we're here to help!
For the past two months, we are continually having these so-called maintenance issues with Internet in Branford, Connecticut at my home address. I am requesting a credit as I work for a home and my work is being affected because I no longer have Internet service during those down times. This has been happening way too much and I just received another notice that it will be happening again. If I do not receive a
credit, I will be canceling All of my Internet services with Xfinity and going to a different and better company
user_gliokg We appreciate you reaching out to us over our Community Forums. You can request a service credit for service interruptions through the Xfinity Assistant. The process is outlined here: Request a credit from the Xfinity Assistant
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAmira
Official Employee
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4.3K Messages
4 months ago
Hello user_q9c7o3, thanks for reaching out on our Xfinity Forum. We appreciate you being a customer with us and my team is here to support you. You can easily add your new bank account information through the Xfinity App on your mobile device, or through the Xfinity website (https://login.xfinity.com/login). Please also follow this link Set up or turn off automatic payments in your account - Xfinity Support for step-by-step instructions on how to do so.
Please let us know if you have any other questions or concerns, we're here to help!
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user_up4daz
Visitor
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2 Messages
3 months ago
I need assistance. No signal
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user_m4v0nb
Visitor
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4 Messages
3 months ago
I need to request a tech at home
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user_gliokg
Visitor
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1 Message
2 days ago
For the past two months, we are continually having these so-called maintenance issues with Internet in Branford, Connecticut at my home address. I am requesting a credit as I work for a home and my work is being affected because I no longer have Internet service during those down times. This has been happening way too much and I just received another notice that it will be happening again. If I do not receive a
credit, I will be canceling All of my Internet services with Xfinity and going to a different and better company
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