xfinity support

I have an Xfinity visa debit card for $450 with a good thru date of 06/24. How do I get a replacement for this card so I can use the funds? Card number [Removed: Card information]

[Removed: Name and Address]

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XfinityMatthew

Official Employee

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803 Messages

27 days ago

Hello @user_hfifnz We appreciate you reaching out on Xfinity Forums. We can certainly request our back end team to reissue the card. But in some cases they may not be able to reissue one if a partial amount of the funds have been used. Did you use the card at all before it expired?

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user_hfifnz

Visitor

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3 Messages

No. The card has never been used.

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27 days ago

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XfinityMatthew

Official Employee

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803 Messages

@user_hfifnz Go ahead, and please send us a direct message with your full name and the service address, and we will get the request submitted for you. The information was removed from your original post since it was posted publically.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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27 days ago

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user_hfifnz

xfinity support

XfinityMatthew

user_hfifnz

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