Visitor
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1 Message
Xfinity support
Internet has been down all afternoon…
outage doesn’t give me any details or updates….. can not talk to anyone.
was supposed to start an online job today but your service cost me my job.
need to speak with someone .
[Edited: Personal Information]
XfinityAlfonso
Official Employee
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2.9K Messages
8 days ago
Hello user_kefc6b thanks so much for reaching out here via our Xfinity Forums! We're sorry to hear that the service interruption is ongoing, but am glad that you're using the Xfinity Status Center to stay as up-to-date as possible. When diagnosing issues, any times for restoration are estimates only and can shift based on conditions in the field.
We'd love to provide as much information as possible.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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