1 Message
Xfinity wifi box
I think it got damaged when lightning struck out power box I've tried everything and no light is coming on the xfinity box I promise I did nothing to break it I pushed reset button and unplugged and replug everything back in and nothing working.
XfinityJosephA
Official Employee
•
1.7K Messages
11 days ago
Hello, how are you @user_nggqy6? If your Xfinity equipment does not power on you can always exchange it at an Xfinity store or we can ship you a replacement. You can easily schedule an appointment using this link https://www.xfinity.com/support/articles/schedule-appointment-online. If you would like us to ship you a box feel free to send us a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
0
0