user_i1csbj Thank you for reaching out to us here with your questions, I can help! Can you please tell me if you are trying to connect to your home network or one of Xfinity 2.5 million wireless hotspots?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for reaching out to us in reference to connecting with our Xfinity hotspots. I apologize for any inconvenience this has caused you. I have included a link with instructions on how to turn on the Xfinity hotspot on your phone, and it does not have to be an Xfinity Mobile phone. Xfinity WiFi hotspots overview
user_i1csbj
Visitor
•
9 Messages
3 days ago
I keep asking but get no help
0
0
XfinityBrianH
Official Employee
•
2K Messages
3 days ago
9
0