You about to lose a 30 year customer

Good evening,

I am a 30 year customer of your service (which I am told every time I call into customer service) and really don't want to leave but the price increases are out of control. I am retired, truly on a fixed income, and our bill just went up again another $50/month!!. I understand price increases but when it I don't receive any additional service or or improved product it becomes price gouging! Is this how a 30 year year customer gets treated? New customers pay almost $100 less per month yet my loyalty gets punished.  I feel like you have pushed me into a corner to cancel my service and go to another service ie: YoutubeTV, Fubu etc. Yes we have called into CS many times and get the same run around which is being put on hold for 7-10 minutes to then learn, "there is nothing we can do" I really don't want to go through the hassle of switching service, but when I do, I am sure in a month Xfinity will want us back " at a new rate"  

I wouldn't take the time to navigate this site and author an email if this was not important. I truly hope to hear from someone with a solution. If I do not and get ghosted my decision will be made for me. Thanks in advance for your time and careful consideration