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Tuesday, October 22nd, 2024 11:02 PM

Camera Return

I am so done with Xfinity, I bought a few cameras with my WiFi and cell service as they convinced me I needed them. 3 months later they were never opened as I never got around to it and never needed them, I have since cancelled my service and moved, and now I cannot return them, I have the receipt and the boxes seal isn’t even broken. I owe $250 on cameras I am not using and I refuse to pay that. I cancelled all service and now have overdue balance on those cameras and I am not paying for it. Is there any way I can return these even though it’s past the date?? This rule is an absolute joke, please help!!

Official Employee

 • 

1.5K Messages

27 days ago

 

user_3uj65j Thank you for reaching out to us today. Unfortunately, all Xfinity Home equipment including cameras have a 30 day return policy. Did you move to an area that does not have Comcast service? 

 

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