Thanks for reaching out to us, if you have Xfinity Smart Home its a self-monitored home security service, meaning it does not include professional monitoring or tech visits as part of its standard offering. However, installation support is available through HelloTech, which may provide assistance if needed.
Your Xfinity cameras connect to your Wi-Fi network, have you tried going through any troubleshooting steps https://www.xfinity.com/support/articles/camera-troubleshooting with your camera and your Wi-Fi connection to enable for your camara to work properly?
XfinityOrlandoM
Official Employee
•
2.7K Messages
9 days ago
@user_68oks4
Thanks for reaching out to us, if you have Xfinity Smart Home its a self-monitored home security service, meaning it does not include professional monitoring or tech visits as part of its standard offering. However, installation support is available through HelloTech, which may provide assistance if needed.
Your Xfinity cameras connect to your Wi-Fi network, have you tried going through any troubleshooting steps https://www.xfinity.com/support/articles/camera-troubleshooting with your camera and your Wi-Fi connection to enable for your camara to work properly?
0
0