Skip to main content
user_75475u
1st Topic

Visitor

 • 

2 Messages

Tuesday, July 14th, 2026 10:12 PM

Doorbell overheating

My doorbell keeps shutting off because of heat. It’s in a shaded location. Requesting assistance.

Question

 • 

Updated 

10 days ago

38

1

0

Oldest First
Selected Oldest First
XfinityChelseaB

Official Employee

 • 

2.5K Messages

17 days ago

Hello @user_75475u, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Please check out Xfinity Video Doorbell is overheated and Xfinity Video Doorbell FAQs

2

0

user_75475u

Visitor

 • 

2 Messages

Thanks, I have referred to that. Unfortunately there’s not many places for me to move it.

Like

Reply

12 days ago

0

XfinityShawn

Official Employee

 • 

2.6K Messages

 

user_75475u I understand as if hot weather is causing it, our technicians will not be able to prevent it from continuing.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like

Reply

10 days ago

0

forum icon

New to the Community?

Start Here