Event cannot be loaded

In Camera Event list, I pick an event to replay and get this error message: Event cannot be loaded.

Please help since it effecting multiple devices.

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XfinityEmilyB

Official Employee

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2.6K Messages

8 days ago

user_8al0i4 Welcome to our community forum! Thank you for reaching out so we can make sure you're able to watch your event list. Are you at home or away from home when you run into the error?

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user_8al0i4

Visitor

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2 Messages

I deleted the Xfinity app and reloaded it. This resolve the issue.

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8 days ago

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user_8al0i4 That's what I love to hear! Thank you for keeping us posted with the resolution :). Our forum page is an excellent resource to find answers to all your Xfinity questions and you can always manage your account, troubleshoot, and get help through the Xfinity app. Thank you for your continued loyalty and I hope you have a great rest of your day!

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7 days ago

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Devices and Equipment

user_8al0i4

Event cannot be loaded

XfinityEmilyB

user_8al0i4

XfinityEmilyB

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