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Visitor

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1 Message

Thursday, December 1st, 2022 5:29 PM

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Home screen still beeps after batteries replacement

Home screen still beeps after batteries replacement in sensors.  Screen doesn't show a notification error.  How do we fix.

Contributor

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53 Messages

2 years ago

You can’t. It’s an engineering issue, and unless you had a notification to change batteries in your sensor (?) you may of just replaced them for no reason. My beeping is unrelated to batteries in sensors. There’s no notifications on screen either, hence it’s only an issue resolved by engineering. Call Xfinity and open a ticket to engineering. 

Official Employee

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553 Messages

2 years ago

Hello @user_45eeef, thanks for reaching out for help on our forums! Here are some additional troubleshooting steps to try: https://www.xfinity.com/support/articles/troubleshooting-touchscreen-issues

 

Let us know if that helps!

(edited)

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