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user_5yf6q5
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Thursday, April 3rd, 2025 3:14 PM

How are we seriously not able to view live camera feed from a PC in 2025

See subject. There are forum posts going back YEARS asking for the ability to view live camera feeds from a pc, versus being forced to use the mobile app (which still doesn't show live footage actively, the specific camera must be viewed for that). This is a basic security feature that almost every other company has. How is Xfinity as big as it is and overlooks such a simple feature for so long? It's crazy.

On that note, previous forum posts about this topic have gotten the same response for years, the generic "thanks for your feedback, I'll submit that for consideration." What good is submitting these ideas for consideration if clearly Xfinity doesn't listen....

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1 day ago

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XfinityKassie

Official Employee

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1.7K Messages

1 day ago

 

user_5yf6q5 Hello there! Thank you for taking the time to reach out to out Xfinity Forum Team regarding the Xfinity Home camera feed functions.  We do sincerely appreciate the feedback, as we always looking to improve our customers experience in our products, services, and support channels. While we can submit the feedback on your behalf, and bring this to the table when we have product discussions; it can be more impactful coming from you as the customer. Here is a great way to provide feedback, and include your contact information should we have any questions relating to the suggestion. In the meantime, please feel free to let me know if there are any other questions or concerns I may assist you with today! 
 
https://www.xfinity.com/support/svp-contact-form 

 

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