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Tuesday, April 15th, 2025 9:50 PM

keypad removed

I had my kitchen remodeled and the keypad was discarded. My touchscreen is beeping and says the battery is low on the keypad. How do i stop this bouble beep notification since I no longer have the keypad?

Official Employee

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1.6K Messages

9 days ago

Hello @user_9vdf1z, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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