Cowcow's profile

Visitor

 • 

1 Message

09/11/2026 4:29 PM

My home isn't wired for a doorbell. I'm trying to install my Xfinity ring doorbell. How do I get a battery for it?

My home isn't wired for a doorbell. I'm trying to install my Xfinity ring doorbell. How do I get a battery for it?

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

12 hours ago

 

Cowcow Hello, and thank you for reaching out here on our Xfinity Community Forums! I'd be happy to help point you in the right direction. To make sure we're talking about the same device, can you confirm you have an Xfinity Video Doorbell to use with your Xfinity Home service? If that is the case you you will want to look at options for returning that door bell camara because it does not have a battary option. 

To take a closer look at your account please send us a Direct Message with your full name and service address, and we'll be happy to review your equipment and help determine the best solution. 

We look forward to assisting you!

 

forum icon

New to the Community?

Start Here