Visitor

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1 Message

Thursday, September 18th, 2025 12:09 AM

Closed

Obligatory how am I supposed to download my alarm system certificate

Because the website just refreshes into oblivion and I need this for my insurance.

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Official Employee

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4.1K Messages

10 months ago

Hey there, @user_l0etgg, thanks for reaching out through Xfinity Forums regarding your alarm system certificate. We would be happy to help you get that information. Have you tried the steps included here, https://www.xfinity.com/support/articles/certificate-alarm-system? Can you provide more information on when you are having issues?

Visitor

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1 Message

There is literally nothing about that support article that is accurate.  

Official Employee

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852 Messages

The article should still be accurate, @user_pyovy7. Is it possible that you are looking for something else? Would you mind sharing more details about your experience using the article to access the information you are looking for?

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