Visitor
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1 Message
Touchscreen unable to connect to wifi
Touchscreen device unable to connect to WiFi after area wide outage 2 weeks ago.
Followed instructions from troubleshooting article. Rebooted device. Problem not resolved.
Schedule service visit.
XfinityRoberto
Official Employee
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2K Messages
3 days ago
Good morning and welcome to Comcast! I am sorry to hear that your touchpad is not able to connect to the Wi-Fi. You are in the right place and we are happy to assist you today. Did you try and reboot the modem?
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