Visitor
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1 Message
Turn off, Mac filtering on modem
How do you turn off? Mac filtering on the Xfinity modem so that my printer will work? And I already have the app and I’ve gone to all of the steps it says and there is no option to turn anything off
EG
Expert
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116.3K Messages
1 hour ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityVianney
Official Employee
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2.5K Messages
24 minutes ago
Thank you for reaching out. I hope you are doing well today. I see you are looking to turn off MAC Filtering, which is generally found within the admin tool if you have access, depending on your device. You can read more about the admin tool, how to enable it, and how to disable it here: https://www.xfinity.com/support/articles/admin-tool-access.
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