video doorbell chiming randomly

my video doorbell chimes randomly at night. I have reset it per trouble shooting guide still no sucess

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XfinityRay

Official Employee

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3.5K Messages

17 hours ago

Hi there, @user_c6d5e8! Thanks for resetting the doorbell. Are you getting motion notifications when the doorbell is chiming at night? Do you see anything in the camera at those times or nothing?

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user_c6d5e8

Visitor

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2 Messages

@XfinityRay no there is nothing on the camera. It does it at night time .

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12 hours ago

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XfinityEricB

Official Employee

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2.8K Messages

user_c6d5e8 Do you have any decorations, wind chimes, or anything that a gust of wind can move in range of the doorbell?

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11 hours ago

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Devices and Equipment

user_c6d5e8

video doorbell chiming randomly

XfinityRay

user_c6d5e8

XfinityEricB

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