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KF64
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1 Message

11/02/2025 4:59 PM

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Window sensor still showing battery needs to be replaced

Replaced sensor battery and the touchscreen is still showing needs to be replaced 

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9 months ago

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XfinityKassie

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2.8K Messages

1 year ago

 

KF64 Good morning! We appreciate you reaching out to our Xfinity Forums Team regarding your Xfinity Home Sensor. That can definitely be annoying trying to work around. I'm happy to help you get this ironed out. Can you please share what model of window sensor we will be working with? 
 
https://www.xfinity.com/support/articles/xh-device-battery-replacement 

 

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user_fwgnc1

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3 Messages

I have replaced the battery that was indicated on the control panel but it continues to show low battery and needs replacement

9 months ago

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user_fwgnc1

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3 Messages

@XfinityKassie​ I have replaced the battery on the sensor and it still says the battery needs replacement on the control panel.  What next?

9 months ago

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